One of the biggest obstacles facing low and limited individuals and families when it comes to receiving adequate healthcare is transportation to and from medical appointments. It may or may not be surprising to hear that there are no-show rates in some medical facilities as high as 30%, many of those patients citing lack of transportation as the main issue in missing appointments. Not only does this cost the healthcare industry millions upon millions of dollars each year, but it also can create less than ideal outcomes for patients. Continue reading “Uber and Lyft Partnering with Healthcare Providers”
Patient satisfaction is important to any practice, and often that satisfaction begins with a clock that starts ticking the moment they walk in the door. Just as your time is important to you, your patients’ time is important to them, and you want to do everything in your power to make them feel as if that time is respected by your practice.
One of the biggest complaints that most of the general public has when visiting any physician is the time spent waiting for their appointment. While there are always emergencies and issues that arise, with some best practices in place, you can reduce wait times and leave the majority of your patients feeling more satisfied with their appointment. Continue reading “Improving Patient Wait Times”