Defining Customer Service for Your Medical Practice

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customer serviceCustomer service is something that is always a big priority for those in the retail and service sectors. The healthcare industry should be no exception to this rule. Everyone in the business of medicine is in place to provide help and care to those who need it or seek it, so attention to the level of service provided should be at the forefront of their responsibilities. Many practices, however, miss the mark and their patients suffer. Though you might be the only game in town who accepts a specific insurance, that certainly doesn’t mean that your patients should be made to take what they can get. Here are a few important points about providing great customer service to your patients that can help you to develop the policies you need for a popular, well-loved practice. Continue reading “Defining Customer Service for Your Medical Practice”

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Artificial Intelligence and Healthcare

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artificial intelligence healthcareIf you have ever seen the Disney film Big Hero Six, you’ve met Baymax – “your personal healthcare companion.” This cartoon example of artificial intelligence and the possibilities offered by using such a machine for analysis and diagnosis of patients are one of the best ways to express the potential of artificial intelligence and the future of healthcare. While our own personal Baymax may still be a long way off, there are so many developments in the artificial intelligence field that will change and save many lives. Here are just a few of the many uses of artificial intelligence that have taken root in the past several years. Continue reading “Artificial Intelligence and Healthcare”

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Travel Nursing and Personal Relationships

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travel nursing personal relationshipsTravel nursing offers some amazing benefits and opportunities to those who decide that this is the right career path and lifestyle for them. The chance to see a variety of new places and sights and to experience a variety of local cultures is a wonderful motivator for medical professionals. Plus, there are opportunities to learn from new people with a variety of different experiences as they travel from assignment to assignment. Continue reading “Travel Nursing and Personal Relationships”

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Tips for Handling Shift Transitions

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shift transitionsShiftwork is something that nearly every healthcare professional has to deal with at some point in their career. Just when you get used to working a certain shift, it’s time to switch up and change over to another. This can wreak havoc on your personal schedule and internal clock, making it hard to cope both physically and mentally. Shift work can also take a toll on your family, as their schedule is disrupted by your altered availability, varied meal and sleep times, and more. How do you handle this necessary evil with the least disruption? Here are a few tips that can help with shift transitions: Continue reading “Tips for Handling Shift Transitions”

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National Doctors’ Day – Time for Doctors to Take an Rx (or 3)!

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Doctors:

It’s time to take a day off, kick back and relax. (Unless you’re scheduled to work. Or unless you’re on call. Or unless I get sick. Or unless my kid gets sick. Or unless there’s an emergency.)

national doctors day rx

Seriously though, while you are relaxing (or working) pat yourself on the back. And pat your colleagues on their backs too.

national doctors day rx 2

Between all of the medical school work, residencies, fellowships, patients, and lives forever impacted, you absolutely deserve a few Rx’s of appreciation and thanks.

national doctors day rx 3

 

We hope you enjoy it. We thank you. And while we might not look forward to our next appointment with you, we do hope to see you around!

Happy Doctors’ Day from all of us at Soliant!

 

For the doctors who want to expand their horizons, start a new career adventure by working in locum tenens. Check out our open opportunities here to take the first step!

Copy for Rx notes written by Kara Bosworth.

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Peer Support for Physicians: Why You Need It and Where to Find It

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peer support groupThere are so many stressors included in the day to day work of a physician. Being responsible for making critical decisions, losing patients, long hours, limited resources, and managing support staff are just a few of the things that weigh heavy on physicians’ minds. It is easy to feel isolated and anxious, often without anyone in immediate contact who understands what goes on in the course of your day. Finding peer support is important for all physicians to help handle feelings of stress, anxiety, and a range of other emotions. Continue reading “Peer Support for Physicians: Why You Need It and Where to Find It”

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