Our top priority at Soliant is not only that our partnered healthcare facilities are operating as effectively as possible during the outbreak of COVID-19, but also the health and safety of our employees working on the frontlines.
As the current COVID-19 situation continues to unfold in the United States, Soliant will continue to monitor the guidelines provided by the Center for Disease Control, World Health Organization, and local and state governing bodies. In addition to these overarching guidelines, we also ask that our healthcare professionals are following the procedures set in place at their facility.
During this period of uncertainty, we encourage healthcare facilities and healthcare professionals to reach out to their Soliant account executive if they have questions or additional needs.
This post will also host any important updates from Soliant as the COVID-19 situation continues to evolve.
Customer service and the customer experience is something that is most often associated with retail businesses, but it is also an important part of healthcare, as well. With more and more being spent out of pocket, it is important for patients to feel as if they are valued as a paying customer. Here are five simple ways that you can improve the customer experience in healthcare businesses. Continue reading “5 Simple Ways to Improve Customer Experience in Healthcare”
As the hot weather of summer begins to fade and kids head back to school, cold and flu season is lurking in the shadows, waiting to make its appearance. Now is the time to start making changes to your personal habits that might have become a little lax over the summer. Those in healthcare should start paying closer attention to their diet, exercise, sleep, and other self-care habits to make sure that their body and their immune system are at their best before the threat of colds and flu are an everyday reality. Continue reading “Change Your Habits Now for Cold and Flu Season”
One of the biggest obstacles facing low and limited individuals and families when it comes to receiving adequate healthcare is transportation to and from medical appointments. It may or may not be surprising to hear that there are no-show rates in some medical facilities as high as 30%, many of those patients citing lack of transportation as the main issue in missing appointments. Not only does this cost the healthcare industry millions upon millions of dollars each year, but it also can create less than ideal outcomes for patients. Continue reading “Uber and Lyft Partnering with Healthcare Providers”
Mammograms are not only one of the most dreaded medical procedures that women must endure, but they aren’t always the most accurate. Many times, women have dense breast tissue which makes it challenging to read the results and make an accurate assessment as to whether there are areas of concern. In other cases, benign tumors that could be left alone without treatment are removed, resulting in unnecessary surgery, scarring, and other complications. However, these days may soon be in the past. Scientists have been working on a new imaging tool that will allow diagnosis of breast cancer without use of a mammogram and reduce unnecessary invasive surgery. Continue reading “Promising New Development in Breast Cancer Screening”
With so much controversy and drama surrounding medical care and insurance in the United States, patients are looking for new ways to get the care that they want without feeling like a victim of the medicine machine that seems to have taken over. Patients and physicians alike can find ways to benefit from the more personal relationship and clear fee structure that concierge medicine offers. For many, the move to a concierge medicine practice is just the solution that they have been searching for, giving them a stronger relationship between physician and patient and allowing for the better quality of care that most wish for. Continue reading “Concierge Medicine: Is It Right for Your Practice?”