The holiday season is here, and with that comes a time of celebration, travel, and showing appreciation to all of the important people in your life. It’s time to deck the halls of your practice and get ready for all of the merry-making of the season. There is a lot more to consider when preparing your practice for the holidays than just how much tinsel is too much or whether to serve turkey or ham at the holiday staff luncheon. Here are a few tips that can help you get ready for the season while keeping your staff and patient morale high.
Leave Extra Openings in Your Appointment Schedule
For many, the holiday season means travel, paired with lots of hustle and bustle to shop, handle holiday celebrations, and attend events and parties. Unexpected illnesses and injuries can put a damper on the festivities and appointment schedules are often already booked solid. Add a few extra openings in your schedule to handle last-minute emergencies and help keep your patients happy, healthy, and celebrating the season as planned.
Create a Fair Holiday Rotation for Staff
Nothing puts a damper on the mood of the office like frustrated employees who feel as if they are being treated unfairly. One of the biggest office conflicts around the holiday season is the staff rotation. Holiday parties, children’s performances, and travel schedules can make the usual scheduling a bit more complicated and when it seems like the usual suspects always get the “good” shifts, it can create chaos. Plan ahead to ensure that everyone has a fair chance at celebrating the season with their loved ones and create a rotation that is fair for all. Additionally, create an incentive program for those who step up and cover holiday shifts for those who have young children or other holiday plans with family.
Be Considerate with Office Celebrations
Being considerate with holiday office décor and celebrations is more than just being politically correct. Understand and acknowledge the holidays that your staff celebrates and strive to keep polarizing images and decorations out of your practice. Both your staff and patients will appreciate that you have respect for their personal traditions and be excited to share their personal traditions with those around them.
Shop Early for Staff and Patient Gifts
Gift giving is a holiday staple for many celebrations. Take the time to choose considerate gifts for your office or floor staff, starting your search early to give yourself time to find just the right items. If you give small tokens of appreciation to your patients who visit around the holiday season, try to place orders with plenty of time to arrive for the season.
Celebrating the holidays is important for families of all types, including your office family. The season and all of its special days should be embraced and enjoyed by your office staff and patients, alike. With some advance planning and careful consideration, everyone can have a happier, brighter holiday season, both at home and within the practice.
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